The presence of a powerful and active regulator in the marketplace, the Financial Conduct Authority, means there has never been the attention given to the critical driver of new and used car markets, point of sale finance and insurance.
Plus, with the Consumer Duty soon to be introduced, no automotive manager can afford to relax – or not read our new special report.
The potential risks from failure are substantial.
Legal experts and finance houses share their views in our Spotlight on Finance & Insurance.
Read to find out about:
Consumer Duty and the current economy
Consumer Duty’s four principles
Three steps to Consumer Duty implementation
Are dealers ready for Consumer Duty?
Opinion: Consumer Duty ‘must be through the lens of the customer journey’
How to compete with the high street amid interest rate rises