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EMaC – Your trusted industry partner bringing you long-term consumer loyalty and guaranteed future revenue.
All taken care of.
EMaC has been trusted by major manufacturers and dealer groups to make a difference to their consumer aftersales offering for over 18 years. Today we work with over 500 dealer groups and receive 17 OEM endorsements, many of whom have worked with us for in excess of a decade. We drive an aggregated £250M of aftersales revenue into the UK network, annually, through our range of solutions.
EMaC are proud to be the industry leaders in bringing you long-term consumer loyalty and guaranteed future revenue. Maintaining significant investment in technology-led products, we offer a suite of aftersales retention solutions.
Tailored Solutions
Working in partnership with dealerships and service providers allows EMaC to deliver tailored solutions that meet the needs of each individual business. We constantly invest in innovation, supporting the continued success of our service offering and driving wider aftersales opportunities in order to increase revenue for dealers.
We’ve evolved and broadened our offering to ensure that we serve retailers in the very best way we can right now – ensuring they achieve excellent consumer retention themselves.
Pay monthly ownership packages offering transparency and peace of mind for motorists.
At EMaC, our principal aim is to help our dealers maximise their aftersales performance and we are continuously delivering new ways in which we can do this.
EMaC subscriptions for VAPs (Value Added Products) give retailers and consumers the flexibility to choose the cover that’s best for them, either individually or as a package, payable by a single monthly instalment.
EMaC subscriptions provide greater value for consumers, whilst delivering upfront commission and retention for dealers.
Our stand-alone warranty, cosmetic, tyre and alloy products give dealers an opportunity to improve their profit per vehicle sale, while offering consumers a hassle-free, easy-to-understand package.
In a constantly changing retail and aftersales landscape, EMaC are helping its trusted business partners overcome profit and retention challenges, all whilst delivering a class leading customer experience.
First-class customer service
Consistency is one of the core elements of EMaC’s success, in terms of the quality of our products and the service we deliver and the team behind it. There’s a huge depth of specialist knowledge and expertise within our team, which we work hard to retain.
We pride ourselves on the level of customer service that cements the strong reputation of our brand. We maintain an overall rating of 4.7 ‘Excellent’ on Trustpilot, and this is down to our employees who handle all customer enquiries on behalf of our business partners through a 45-strong contact centre team.
Service Plans. Warranty. Breakdown Assistance. MOT.
Cosmetic. Tyres. Alloy Wheels.
All taken care of.
Speak to us today to see how partnering with EMaC can benefit your dealership.
Website: emac.co.uk | Email: dealersupport@emac.co.uk | Tel: 0330 099 6826