Advertisement feature from Car Care Plan
Rob Blake, National Service Plan Manager.
Service Plans are hugely popular among vehicle owners, spreading the cost of a service with fixed monthly payments – beating inflationary price rises throughout the year. With the current state of inflation and the cost-of-living crisis gripping the economy, fixing prices at today’s rates is an attractive proposition.
Service Plans provide other savings as well, with regular vehicle check-ups helping to reduce the risk of breakdown, boost fuel efficiency, avoid costly failures, and maintain future resale value.
For retailers themselves, Service Plans add a consistent revenue stream and lead to greater customer retention, as many return to the dealership for their annual service. They also provide additional, long-term touchpoints, allowing retailers to sell other products and vehicles throughout their relationship with customers.
However, not all Service Plans are made the same, so ensuring your business is offering customers a high-quality product is paramount to satisfaction rates and, ultimately, the reputation of your business.
Car Care Plan has been the trusted partner of choice for industry-leading manufacturers and dealerships for over 45 years, providing award-winning vehicle warranty and add-on insurance products. By developing, delivering, and administering products entirely in-house, Car Care Plan offers clients a completely bespoke service from start to finish.
Service Plans can be customised to meet exact requirements, tailored to specific makes and models, with the option of additional add-on products such as extended warranty and roadside assistance. The product can also be seamlessly integrated into retailers’ business processes, with a standalone fully integrated web-based system, providing ease-of-use for front end quotation, claiming service payments, a reporting suite and integrated accounting.
Rob Blake is Car Care Plan’s National Service Plan Manager, having joined the company in June 2023. He explained: “Service Plans have been around for many years, of course, but the development of the product has never stood still.
“For example, being able to seamlessly add-on additional vehicle aftercare products, or the ability for customers to access our self-serving online tool for quotation and purchase, which has seen a significant uptake in use. Using this cutting-edge technology allows them to craft their own products directly from the retailers’ website.
“The past few years have been challenging for many, but with strong client support matched with Car Care Plan’s expertise, forward-thinking and consistent innovation, we have seen significant growth in our Service Plan offering, not mention our other award-winning products.
“A service Plan offers your customers peace-of-mind motoring while helping to build a long-term relationship with your business. Our clients have seen additional income through the sale of Service Plans to their customers, as well as boosting their retention and satisfaction rates. With the strength of our products and new offerings on the horizon, we see this as an exciting time for the industry.”
For any retailers or manufacturers interested in learning more about Car Care Plan’s industry leading products and services, contact Rob by emailing [email protected].