The last ever issue of AM magazine is here, free for you to read in digital format and arriving by post to those of you who receive the printed magazine.
Inside you can read an exclusive news insight into the cyber security challenges and Pendragon’s “nerve-racking” rebuff to the LockBit ransomware gang after hackers struck the UK’s fifth largest motor retailer.
There’s an exclusive interview with Maserati North Europe boss Peter Charters about the UK dealer network.
Alex Royall of Alphera Financial Services shares his views on the need for dealers to be comfortable with asking intimate financial questions of their customers as the FCA’s Consumer Duty nears implementation.
This March 2023 issue’s Spotlight section examines omnichannel retailing, and experts share their thoughts on what is left to do for a customer to get a truly seamless buying experience.
Plus our annual Choose Your Supplier supplement highlights the latest activity of the companies supporting dealers, and we report on what benefit the new, fifth-generation hybrid powertrain will bring Toyota customers in the updated Corolla.
Editor’s Letter
I’m really excited about the digital media opportunities ahead for AM. We’ll be producing more in-depth content at AM-online, plus more topical webinars and podcasts that will inspire automotive managers to find new ways of overcoming their challenges.
And our digital special reports, examining major topics for motor retailers, will still allow you to turn the page, magazine-like.
But as this March 2023 issue of AM – the final issue after 32-odd years publication – was sent off to the printers it evoked a fond memory.
Almost 20 years ago I joined AM’s team (it was much bigger then) as news editor and within days I was sent off to Lookers Vauxhall at Star City, Birmingham, to meet the AM100 group’s then chief executive and chairman, Ken Surgenor and Fred Maguire.
A car-mad journalist, but lacking industry understanding, I was nervous but honest, and told them that I needed to learn about the industry and its issues from them and their peers.
That learning has never stopped. So, dear AM reader, I need you to join me in AM’s digital future.
And I need you to guide me on what we need to be doing to serve you to the best of our abilities.
If you haven’t already done so, please do sign up to AM-online at www.am-online.com/Identity/Account/Register as I’d hate for you to miss out on our future industry insights and news.
Keep in touch. Tim.